Website Policy

Last Updated:​​ July 20, 2025

Welcome to goviral.services (the “Website” or “We”). This Website Policy (“Policy”) consists of two parts: the ​​Privacy Policy​​ and the ​​Terms of Use​​, which together explain how we collect, use, and protect your information, as well as your rights and obligations when using our Website (including browsing content and purchasing promotional services). By accessing or using this Website, you agree to be bound by this Policy in its entirety. Please read it carefully.

I. Privacy Policy

We are committed to protecting your personal information. This section details what information we collect, how we use it, and your rights regarding your data.

1. Types of Information We Collect

When you use this Website, we may collect two types of information:

(1) Information You Provide Directly

When you purchase services (e.g., blog writing, newsletter promotion), register an account, subscribe to content, contact us, or participate in activities, you may voluntarily provide:

​- Personal Identifiers:​​ Name, contact details (email, phone number), job title/company name (if you’re a business user).​
- ​Service-Related Information:​​ Specific service requests (e.g., blog topics, promotion goals, target audience), budget, and delivery timelines.​
- Payment Information:​
​ Payment details (e.g., order amount, payment method). Note: Actual payment data is processed by secure third-party payment providers; we only receive payment confirmation (not raw payment credentials).​
- Other Information:​
​ Any additional information you voluntarily share (e.g., feedback, service reviews).

(2) Automatically Collected Information
When you visit or interact with the Website, we may automatically collect technical and behavioral data through cookies and similar tools, including:

​- Device & Network Info:​​ Device type, operating system, IP address, browser type, and internet service provider.​​Usage Data:​​ Pages visited, links clicked, time spent on the Website, and actions taken (e.g., submitting forms, completing purchase steps).
- ​​Cookies & Tracking Technologies:​​ We use cookies (small text files) and local storage to remember your preferences (e.g., language settings, login status) and improve user experience. You can manage or disable cookies via your browser settings, but this may limit some Website functionality.

2. How We Use Your Information

We collect and use your information only for legitimate purposes, including:

​- Providing Services:​​ Processing your service orders (e.g., writing blogs, sending newsletters), communicating with you about requirements, and delivering results.​
- Customer Support:​
​ Responding to your inquiries, complaints, or feedback (e.g., via email).​​Improving the Website:​​ Analyzing usage patterns to enhance features, content recommendations, and service efficiency.​
- Security & Compliance:​
​ Verifying identity to prevent fraud and complying with legal obligations (e.g., tax reporting).​
- Marketing Communications:​
​ Sending you updates about new services or promotions (with your prior consent; you may opt out anytime).onal information you voluntarily share (e.g., feedback, service reviews).

3. Sharing & Disclosure of Information

We do not sell your personal information. We may share it only in the following circumstances:

- Service Providers:​​ To fulfill your orders, we may share necessary information (e.g., service requests, payment confirmation) with trusted third parties (e.g., payment processors, email marketing platforms, content tools). These providers are contractually obligated to use your data only for the specified purpose and keep it confidential.
- ​​Legal Obligations:​​ If required by law (e.g., court orders, government investigations), we may disclose information to comply with legal processes.​​
- Affiliates:​​ If we have affiliated entities (e.g., parent companies), we may share information internally, but they must adhere to the same privacy standards.

4. Data Storage & Security

- Retention Period:​​ We retain your personal information only as long as necessary to fulfill your orders (typically 3 years after service completion) or to meet legal requirements. After this period, data will be anonymized or deleted.​​
- Security Measures:​​ We implement industry-standard safeguards (e.g., SSL encryption, access controls, regular security audits) to protect your data from unauthorized access, loss, or misuse.

5. Your Rights Regarding Personal Information

​​- Access & Correction:​​ Request to view or update your personal information by contacting us at support@goviral.services .​​
- Deletion:​​ Ask us to delete your data (if no pending orders or legal obligations exist).​​
- Withdraw Consent:​​ Opt out of marketing emails or cookie tracking via browser settings or unsubscribe links.​​
- Complaints:​​ Lodge a complaint with your local data protection authority if you believe we’ve mishandled your data.

II. Terms of Use

This section outlines the rules for using our Website, including browsing content and purchasing promotional services.

1. Scope of Services

The Website offers:

​- Free Content:​​ Publicly available blog posts, industry insights, and downloadable resources.​
- Paid Promotional Services:​
​ Custom blog writing (tailored to your specified topics and requirements).
- Newsletter promotion (sending marketing emails on your behalf to target audiences).
- Other promotional services we may introduce in the future (as displayed on the Website).

2. User Eligibility & Registration

- Eligibility:​​ You must be at least 18 years old (or the legal age of majority in your jurisdiction) with full legal capacity to use this Website.​
- Registration:​
​ To purchase paid services, you may need to create an account by providing basic information (e.g., email, password). You are responsible for keeping your account credentials secure and not sharing them with others.

3. Rules for Purchasing Services

(1) Service Agreement
When you place an order, you must confirm your specific requirements (e.g., blog theme, word count, newsletter target audience) and agree to the applicable ​​Service Agreement​​ (detailing pricing, delivery timelines, revision policies, etc.). The final terms of your order are based on the confirmed details.

(3) Our Obligations
- We will deliver services with professional standards (e.g., original blog content free of plagiarism, newsletters sent as per your confirmed draft).
- We are not liable for delays or issues caused by factors beyond our control (e.g., natural disasters, network failures) or inaccurate information you provide (e.g., incorrect email lists).

(2) Payment & Refunds
​​- Pricing:​​ Service fees are displayed on the Website (subject to adjustments based on complexity or urgency).
- Payment methods include online payment platforms (e.g., credit cards, third-party gateways) or bank transfers.​​
- Order Confirmation:​​ Payment completes the order, and we will begin work as agreed.​​
- Refunds:
    · If you cancel before service begins, a full refund is available.
    · If work has started, refunds will be prorated based on the portion of the service already completed (determined through negotiation).

4. User Conduct

You agree to use the Website legally and responsibly. Prohibited actions include:
- Posting illegal content (e.g., obscene, defamatory, or infringing material).
- Disrupting Website operations (e.g., hacking, spamming, or exploiting vulnerabilities).
- Misrepresenting your identity or providing false information to purchase services.
- Using the Website for fraudulent or unlawful activities (e.g., pyramid schemes).

5. Intellectual Property Rights

- ​​Website Content:​​ All original content on the Website (e.g., blog posts, images, trademarks, logos) is owned by us or our licensors and protected by copyright/intellectual property laws. You may not reproduce, distribute, or commercialize it without permission.​​
- User-Provided Content:​​ Information you share with us (e.g., brand details, service requests) remains your property, but we may use it solely to fulfill your orders.​​
- Our Deliverables:​​ Content we create for you (e.g., custom blogs) is your property upon delivery, but we retain the right to anonymize and showcase it as a case study (without sensitive details).

6. Disclaimer of Warranties

- While we strive to ensure the accuracy of publicly available content (e.g., blog articles), we do not guarantee its completeness, timeliness, or suitability for your specific needs.
- Paid services are provided based on your described requirements. We do not guarantee specific business outcomes (e.g., “Newsletter will generate $100,000 in sales”).
- We are not liable for issues caused by your inaccurate input (e.g., incorrect service details) or external factors (e.g., industry changes).

7. Updates to This Policy

​​Updates:​​ We may revise this Policy to comply with laws or business needs. Updated versions will be posted on the Website. Continued use of the Website constitutes acceptance of the revised Policy.

III. Contact Us

For questions, feedback, or to exercise your rights (e.g., accessing your data), please contact us at support@goviral.services